1. Acceptance of Terms
By accessing the website flexstream-iptv.shop, registering for a free 24-hour test trial, or purchasing any subscription tier of FlexStream IPTV (referred to herein as "FlexStream IPTV", "FLEXSTREAMIPTV", "the Service", "we", or "us"), you agree to be legally bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using our services.
2. Service Delivery & Provisioning
Upon receipt of confirmed payment or trial verification, FlexStream IPTV provisions access credentials automatically or within a typical timeframe of 2 to 5 minutes via WhatsApp or email. Credentials provided consist of:
- Xtream Codes API details (Server URL, Port, Username, and Password).
- Standard M3U Plus streaming playlist URL with EPG tags.
- Direct Electronic Program Guide (EPG) XMLTV link.
Subscribers are strictly responsible for maintaining the confidentiality of their login credentials and preventing unauthorized access.
3. Device Connections & Multi-Screen Rules
Our service tiers have strict simultaneous streaming limitations designed to protect bandwidth distribution:
- Single-Screen Plans: You may configure your credentials across multiple household devices (e.g., your living room TV, bedroom Firestick, and smartphone), but you may stream from only one (1) device at any given moment. Attempting concurrent playback on two devices simultaneously on a single-screen plan will result in automatic stream buffering or temporary automated account suspension.
- Multi-Screen Packages (2 or 3 Devices): These tiers grant concurrent authorization to stream simultaneously on 2 or 3 independent screens respectively from any worldwide network location.
4. Acceptable Use Policy
Subscribers agree to use FlexStream IPTV exclusively for lawful, private, personal residential entertainment. You strictly agree NOT to:
- Re-stream, rebroadcast, publicly exhibit, or redistributing streams to third parties.
- Capture, duplicate, or systematically download our video on demand (VOD) catalog.
- Attempt unauthorized access to our European cloud server clusters or reverse-engineer streaming middleware.
- Resell FlexStream IPTV accounts without obtaining an official authorized Reseller Panel license.
5. Internet Bandwidth & Hardware Requirements
To enjoy smooth 4K Ultra HD and 60fps sports streaming, subscribers must maintain a stable internet connection. Recommended minimum download bandwidths are:
- Standard Definition (SD): Minimum 5 Mbps.
- High Definition (HD / Full HD 1080p): Minimum 15 Mbps.
- 4K Ultra HD & 60fps Live Sports: Minimum 30 to 50 Mbps stable connection.
For maximum stability during high-demand live sporting events, we recommend connecting your streaming device (Smart TV, Android Box, or Apple TV) directly via Ethernet cable or 5GHz Wi-Fi.
6. 7-Day Money-Back Guarantee
Every subscription package is backed by our official 7-Day Refund Policy. If our 24/7 technical team cannot resolve an unresolvable server playback defect within your initial 7 days, you are entitled to a full 100% refund.
7. Content Availability & Maintenance
While FlexStream IPTV targets and maintains a 99.9% network uptime benchmark, channel lineups, broadcast frequencies, and video on demand titles may fluctuate or undergo real-time updates as upstream content providers modify satellite frequencies. Periodic scheduled maintenance windows may be performed to deploy security patches and anti-freeze server cluster upgrades.
8. Non-Hosting & Third-Party Disclaimer
FlexStream IPTV acts strictly as a specialized IPTV middleware provider and connectivity facilitator. FlexStream IPTV does not host, store, or physically transmit video media files on its servers. All streams are retrieved from publicly accessible third-party networks.
9. Termination & Account Suspension
FlexStream IPTV reserves the right to immediately terminate or suspend access to services without notice in the event of abusive behavior toward support staff, fraudulent chargeback submissions, or direct violations of our Acceptable Use Policy.
10. Inquiries & Support
If you have questions regarding these Terms & Conditions, please contact us directly:
- Email: [email protected]
- WhatsApp VIP Support: +212 615 364 128